In the app
- Open DutchIt and go to Account.
- Choose Delete Account, then Send code.
- Enter the code we email you and tap Delete my account.
Without the app
Email us from the email address on your account, with the subject "Delete my DutchIt account". We'll confirm the request is yours and delete the account within 30 days.
Guest accounts
- In DutchIt, go to Account and choose Log In / Create Account.
- Create an account. Your bills and purchases carry over to it.
- Delete that account, following the in-app steps.
Guest, without the app
If you no longer have your guest sign-in (for example, you've uninstalled the app), email us the name you used and details of the bills you were part of. We'll find and delete the guest account where we can. Either way, a guest account that hasn't been used for 12 months is deleted automatically.
What's deleted
- Your account, email address, name and password.
- Your profile and payment app usernames.
- Your plans, credit balances, notification settings, notifications and push tokens.
What's kept, without anything that identifies you
- Bills shared with other people stay available to them, with your name removed.
- Purchase records, so a purchase can be restored to a new account and for our accounting.
- An anonymous record of credit changes.
- A one-way hash of your phone's device ID (Android) or your app store identifier (iPhone), so the free welcome credits can't be claimed again.
Server logs are deleted on their normal schedule. Purchases and subscriptions are managed by Google Play or the App Store: deleting your account doesn't cancel a subscription, so cancel it there first (in Google Play, or in your iPhone's Settings under your name, then Subscriptions).
See the privacy policy for more.